Knowledgebase
Step by step user guide
How to import contacts
Contact import from file is a function which allows you to add a big quantity of new contacts at the same time by uploading file from your own computer to our platform. The following formats are supported: xlsx, xls, txt. You can also choose a group where all new contacts will be added to.
1. Choose Contacts from the main menu.
2. Press Import contacts, then choose Import file.


3. Upload file from your computer. Platform supports xlsx, xls and txt formats.
4. Choose the appropriate Import action. To add new contacts press Add contacts. To delete existing contacts press Remove contacts. Choose group where all the new contacts will be added to or where all these contacts will be removed from. In case of repeated import choose template.
5. Press Start import.


6. Next, specify types of all columns.

When completed, press Next step.
1) You can choose the appropriate type from the list of given ones, among which: name, surname, phone number, e-mail address, city, country, date (Birthday date etc.).
2) In case the list does not include the required type of column please choose the appropriate custom fields. What are custom fields

When completed, press Next step.
7. The system will then automatically calculate the quantity of:

a) all added contacts:
b) all newly added contacts (which were not added earlier);
c) all updated contacts (which were added earlier but which differ by name, surname, e-mail address or any other aspect);
d) duplicates (equal to those added earlier).

Contact export
Apart from manual adding and importing new contacts the platform also allows you to
1. Choose Contacts from the main menu.
2. Press the download icon in the top right corner. Then, choose the most convenient for you file type


3. Press Export. The file with all contacts from your Sendberry address book will be automatically wnloaded on your computer.
Get in touch or create free account
Ready to get started?
Our bulk SMS service comes with cutting-edge tools which help to make your text messages go even farther and achieve better results.
Still inquiring? Contact sales